Frequently Asked Questions

[mp_row]

[mp_span col=”12″]

[mp_heading]

Frequently Asked Questions:

[/mp_heading]

[/mp_span]

[/mp_row]

[mp_row bg_media_type=”parallax”]

[mp_span col=”12″]

[mp_accordion mp_style_classes=”motopress-accordion-light”]

[mp_accordion_item title=”Who can get a library card?” active=”false”]

If you’re a resident or taxpayer of the South Country School District, you are eligible for a South Country Library card. Your South Country Library card is your passport to a variety of library services, privileges and activities.

[/mp_accordion_item]

[mp_accordion_item title=”How do I get a library card?” active=”false”]

Adult applicants must show current proof of residence or ownership when applying for a library card. Examples of valid forms of identification include: Driver’s License/non-driver ID Automobile registration Automobile Insurance ID card Utility or credit card bill (within 60 days) Bank statement Pay stub Lease/deed/tax bill

[/mp_accordion_item]

[mp_accordion_item title=”What if I loose my library card? ” active=”false”]

If you lose your South Country Library Card, notify the Library in person that your card is lost so we can mark your card lost. To replace your card you must show a valid I.D. with your Country School District address. The cost of replacement is $2.

[/mp_accordion_item]

[mp_accordion_item title=”How can I apply for Children’s and Teen Cards? ” active=”false”]

A child/teen under the age of 18 must be accompanied by a parent or legal guardian when applying for a Library Card. Your child, from infancy through the 5th grade, is eligible for a Children’s Library Card. When you register your child, you may choose to limit your child’s access to materials and computers only in the Children’s Room. Please stop by the Circulation Desk to review and change these access decisions at any time. A child is eligible for a Teen Library Card on of the summer he/she completes 5th grade. The parent/guardian must be present to sign the new Library Card.

[/mp_accordion_item]

[mp_accordion_item title=”Can I get a library card if I work within the South Country Library School District?” active=”false”]

Yes! Library cards for people employed within the South Country School District are available upon registration at the main desk. Please bring ID with your name and home address and a letter from your place of employment.

[/mp_accordion_item]

[mp_accordion_item title=”How often do I have to renew my library card? ” active=”false”]

Your library card is valid for 2 years. In order to renew your card, you must present proof of residency or ownership within the district. Library cards must be clear of all delinquencies and/or fines before they can be renewed.

[/mp_accordion_item]

[mp_accordion_item title=”How do I access my account online? ” active=”false”]

You can access your library account by clicking on “My Account” on the South Country Library Library webpage. 1.Enter your library barcode or username. 2. Enter your password. If you have not established a password yet you may enter one now. You will be asked to verify your password. Please contact the Library at 631-286-0818 if you require further assistance.

[/mp_accordion_item]

[mp_accordion_item title=”How can I renew materials from home? ” active=”false”]

Library cardholders may renew their own materials online. You may also call to renew items or use the new renewal online feature. Please note that each library in Suffolk County has individual rules for the circulation and renewal of their items. Not all items will be renewable for the same time period, or will be eligible for the same number of renewals. Items that are already overdue or on hold for another member of a Suffolk County library will not be renewable. If you experience difficulty renewing items or need assistance, please contact the Library at 631-286-0818. How to Renew Items: 1. Enter your library card barcode or username, then enter your password to log in to your library account. 2. Select the materials you want to renew by checking the boxes in the RENEW column and then click the Renew Marked button. If you want to renew everything, click the Renew ALL button. 3. If you cannot renew items, a message will appear on the screen. If you are successful, a new due date will appear in the “STATUS” column. Always check the STATUS column for information to ensure your renewal has been successful. Sign up here for the auto renwal https://www.livebrary.com/autorenew

[/mp_accordion_item]

[mp_accordion_item title=”What if I loose or damage Library materials?” active=”false”]

If you damage or lose Library materials you are responsible for the replacement cost of the item and any processing fees that may apply. You may pay by check, cash, or online in your Library Account. If you have any questions please contact the Circulation Department.

[/mp_accordion_item]

[mp_accordion_item title=”How will I be notified when my holds are available? ” active=”false”]

If you have added an email to your library account you will receive email notifications when items you placed on hold are available. If you do not have an email the Library will call you to let you know your items arrived. Please ensure that the Library has your up to date e-mail address or phone number. You also have the option to receive text notifications through your Library account.

[/mp_accordion_item]

[mp_accordion_item title=”Can I pay my fines online? ” active=”false”]

[/mp_accordion_item]

[mp_accordion_item title=”How do I get a pin/password for my library account?” active=”false”]

The first time you sign in to your library account, you will need to create a password. 1. Type the Barcode located on your library card. 2. Type a password into the “Password” field. 3. Click Go or press Enter.You will be asked to re-enter your new password for verification. 4. Once in your library account, you may change your password by clicking “Change Your Password.”

[/mp_accordion_item]

[mp_accordion_item title=”Does the Library have WIFI? ” active=”false”]

Yes, the Library has free WiFi for public use. Please see a staff member if you need assistance.

[/mp_accordion_item]

[mp_accordion_item title=”Does the Library have a scanner/copier/fax machine? ” active=”false”]

Yes the library has a scanner, color copier, black and white copier, and a fax machine.

[/mp_accordion_item]

[mp_accordion_item title=”How much does it cost to print or copy? ” active=”false”]

Your receive $1.00 per day in free printing. Black and White print jobs cost 10 cents a page. Color print jobs cost 50 cents a page. Scanning is free. Wireless printing does not include the $1.00 per day in free printing.

[/mp_accordion_item]

[mp_accordion_item title=”How much is the fine for a late book, DVD, etc.?” active=”false”]

Fines for overdue items vary depending on what type of item it is. To see the full chart of fines and loan periods click the Fine and Loan Periods

[/mp_accordion_item]

[mp_accordion_item title=”How do I register for Programs?” active=”true”]

To register online click on the Calendar. This calendar is found on Library Homepage. All programs at the library are free unless otherwise noted. You must register in person for programs with a fee. Please note: A South Country Library card must be presented in order to register.

[/mp_accordion_item]

[mp_accordion_item title=”How do I reserve a Museum Pass?” active=”false”]

Free museum passes are available to South Country Library cardholders in good standing, with cards that have not expired, and who owe less than $6.00 in fees. Reservation can be made up to one month in advance online or in person at the Library. Please call a librarian at the Children’s Desk (631) 286-0818 for additional information.

 

Reserve a Museum Pass

[/mp_accordion_item]

[/mp_accordion]

[/mp_span]

[/mp_row]